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• IBM Tivoli Service Automation Manager 7.2.1.1 Fundamentals培訓課程

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  授課對象

  This intermediate-level course is for customers with a need for a high-level understanding of TSAM and how to use the self-service GUI to provision virtual servers.

  預備技能

  You should be familiar with:

  • Linux and have experience with Tivoli''s Process Automation Engine.

  Recommended courses:

  • Tivoli''s Process Automation Engine Fundamentals (TR710) (see also courses Tivoli''s Process Automation Engine Foundations (ILO) (8R710) and Tivoli''s Process Automation Engine Fundamentals (SPVC) (TSP02))

  課程目標

  • Describe the architecture of Tivoli Service Automation Manager 7.2.1
  • Describe the TSAM installation steps
  • Identify and perform the TSAM post-installation steps
  • Identify and use TSAM specific applications
  • Use the self-service interface to manage users, register images, backup and restore images
  • Perform end-to-end virtual server deployment scenarios
  • Define and deploy monitoring agents with the self-service GUI
  • Perform reporting functions

  主要課題

  Unit 1: Introduction to Tivoli Service Automation Manager 7.2.1.1

  • Introduction to cloud computing
  • Introduction to IBM Service Management
  • Introduction to Tivoli process automation engine
  • Introduction to IBM Tivoli Service Automation Manager
  • Introduction to IBM CloudBurst
  • Introduction to IBM Service Delivery Manager
  • Deployment scenario and lifecycle
  • Choosing the correct product

  Unit 2: Tivoli Service Automation Manager installation and customization

  • Installation overview
  • Cloud Management Subsystem
  • Cloud pools and networking
  • Tivoli Provisioning Manager Image Library
  • Self-service user and team management
  • Enabling additional software to be installed on virtual servers
  • Configuring notification
  • Tivoli Service Automation Manager reports
  • Classroom Lab environment

  Unit 3: ?Self-service virtual server provisioning

  • Virtual server provisioning overview
  • Manage automatic approval of requests
  • Provisioning Behavior
  • Troubleshooting provisioning workflows
  • Building templates

  Unit 4: Deploying ITM Monitoring Agents and Reporting

  • Overview of IBM Tivoli Monitoring and Tivoli Service Automation Manager Integration
  • Implementing self-service provisioning with monitoring
  • Tivoli Service Automation Manager reports

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